Visiting Associate Professor
Research Interests: behavioral drivers of productivity, learning, work fragmentation, knowledge management, outsourcing, project management, lean production, team familiarity
Brad Staats is a Visiting Associate Professor at the Wharton School at the University of Pennsylvania. His research examines how individuals, teams, and organizations can unlock their potential by overcoming performance pitfalls. His interdisciplinary work spans operations management and organizational behavior in order to understand how and under what conditions individuals, teams and organizations can perform their best. His research using archival data from companies, field experiments, and lab experiments in such settings as healthcare and software services, consulting, call centers and retail, has identified biases in our intuition and understanding of productivity that block us from doing better. These biases include: a bias toward Success, a bias toward Action, a bias toward Fitting in, and a bias toward Expertise. In his research he works with organizations to identify ways to overcome these biases.
Brad has published numerous articles in leading academic journals such as Management Science, Manufacturing & Service Operations Management, Administrative Science Quarterly, Organization Science, Academy of Management Journal, Organizational Behavior & Human Decision Processes, and Production & Operations Management. His research has been recognized both in the operations management field (e.g., in 2013 he won the Wickham Skinner Early-Career Research Accomplishments Award from the Production and Operations Management Society) and in the organizational behavior field (e.g., in 2014 a paper of his won the Academy of Management Organizational Behavior Division’s Outstanding Publication Award). He is an associate editor at Management Science and Production & Operations Management and he is on the editorial review board of the Strategic Management Journal. Brad has also published multiple articles in practitioner-focused outlets such as Harvard Business Review and Sloan Management Review and his work has been featured in a variety of media outlets, including Fast Company, the Atlantic, the New Yorker, and the Wall Street Journal.
Brad teaches courses on core operations, operations strategy, and project management. His teaching has been recognized at UNC Kenan-Flagler with their MBA Program Teaching All-Star Award. In addition, he was recognized in 2014 by Poets and Quants, as one of the top 40 business school professors under 40.
Brad received his DBA in technology and operations management and MBA from Harvard Business School. He received his BS with honors in electrical engineering and his BA with high honors in Plan II and Spanish from The University of Texas at Austin.Prior to his academic career, he worked at a leading venture capital firm in the southeastern United States. He also worked in investment banking at Goldman Sachs and strategic planning at Dell Corporation. When not visiting Wharton, Brad is an associate professor at UNC Kenan-Flagler.