Amandeep Singh

Amandeep Singh
  • Doctoral Candidate

Contact Information

Research Interests: Digital Platforms, Marketplace Analytics, Empirical Industrial Organization, Econometrics and Machine Learning.

Links: Personal Website

Research

  • Gad Allon, Georgios Askalidis, Randall Berry, Nicole Immorlica, Ken Moon, Amandeep Singh (Under Revision), When to Be Agile: Ratings and Version Updates in Mobile Apps.

    Abstract: Lean and agile models of product development organize flexible capacity to rapidly update individual products in response to customer feedback. While agile operations have been adopted across numerous industries, neither the benefits nor the factors explaining when firms choose to become agile are validated and understood. We study these questions using data on the development of mobile apps, which occurs through the dynamic release of new versions into the mobile app marketplace, in conjunction with customer ratings. We develop a structural model estimating the dependence of product versioning on (A) market feedback in the form of customer ratings, against (B) project and work-based considerations, such as development timelines, scale economies, and operational constraints. In contrast to when they actually benefit from operational agility, firms become agile when launching riskier products (in terms of uncertainty in initial customer reception) and less agile when able to exploit scale economies from coordinating development over a portfolio of apps. Agile operations increase firm payoffs by margins of 20-80%, and interestingly partial agility is often sufficient to capture the bulk of these returns. Finally turning to a question of marketplace design, we study how the mobile app marketplace should design the display of ratings to incentivize quality (increasing app categories’ average user satisfaction rates by as much as 26%).

  • Amandeep Singh, Kartik Hosanagar, Aviv Nevo (Working), Network Externalities and Developer Incentives in Mobile Platforms.

  • Amit Gandhi, Kartik Hosanagar, Amandeep Singh (Under Review), Machine Learning Instrument Variables for Causal Inference.

  • Amandeep Singh, Jiding Zhang, Senthil Veeraraghavan (Working), Fulfillment by Platform: Implications for Upstream Market Power.

Activity

Latest Research

Gad Allon, Georgios Askalidis, Randall Berry, Nicole Immorlica, Ken Moon, Amandeep Singh (Under Revision), When to Be Agile: Ratings and Version Updates in Mobile Apps.
All Research