Andrew M. Heller Professor at the Wharton School
Senior Fellow Leonard Davis Institute for Health Economics
Co-Director, Mack Institute of Innovation Management
Research Interests: innovation management, healthcare operations, new service delivery models, lean operations
OPIM611 - Quality and Productivity
Matching supply with demand is an enormous challenge for firms: excess supply is too costly, inadequate supply irritates customers. In the course, we will explore how firms can better organize their operations so that they more effectively align their supply with the demand for their products and services. Throughout the course, we illustrate mathematical analysis applied to real operational challenges--we seek rigor and relevance. Our aim is to provide both tactical knowledge and high-level insights needed by general managers and management consultants. We will demonstrate that companies can use (and have used) the principles from this course to significantly enhance their competitiveness.
OPIM611008 ( Syllabus )
OPIM611010 ( Syllabus )
OPIM611012 ( Syllabus )
OPIM611016 ( Syllabus )
OPIM611701 ( Syllabus )
OPIM611702 ( Syllabus )
OPIM614 - Innovation
The course is first and foremost an intensive, integrative, project course in which student teams create one or more real businesses. Some businesses spun out of the course and now managed by alumni include Terrapass Inc. and Smatchy Inc. The project experience is and exciting context in which to learn key tools and fundamentals useful in innovation, problem solving, and design. Examples of these tools and fundamentals are: problem definition, identification of opportunities, generating alternatives, selecting among alternatives, principles of data graphics, and managing innovation pipelines. The course requires a commitment of at least 10 hours of work outside of class and comfort working on unstructured, interdisciplinary problems. Students with a strong interest in innovation and entrepreneurship are particularly encouraged to enroll. Please read carefully the syllabus posted on-line before registering for this course.
OPIM614001 ( Syllabus )
OPIM614003 ( Syllabus )