Xuanming Su

Xuanming Su
  • Murrel J. Ades Professor
  • Professor of Operations, Information and Decisions

Contact Information

  • office Address:

    3730 Walnut Street
    550 Jon M. Huntsman Hall
    Philadelphia, PA 19104

Links: CV



All Courses

  • OIDD2900 - Decision Processes

    This course is an intensive introduction to various scientific perspectives on the processes through which people make decisions. Perspectives covered include cognitive psychology of human problem-solving, judgment and choice, theories of rational judgment and decision, and the mathematical theory of games. Much of the material is technically rigorous. Prior or current enrollment in STAT 101 or the equivalent, although not required, is strongly recommended.

  • OIDD9400 - Operations Mgmt

    Concepts, models, and theories relevant to the management of the processes required to provide goods or services to consumers in both the public and private sectors. Includes production, inventory and distribution functions, scheduling of service or manufacturing activities, facility capacity planning and design, location analysis, product design and choice of technology. The methodological basis for the course includes management science, economic theory,organization theory, and management information system theory.

Awards and Honors

  • Best Paper Award in Manufacturing & Service Operations Management, 2020
  • Best Paper Award in Management Science, 2020
  • Best Paper Award in Management Science, Finalist, 2019
  • MSOM Practice-Based Research Award, Finalist, 2017
  • MSOM Young Scholar Prize, 2014
  • Best Paper Award, Manufacturing and Service Operations Management Society, INFORMS, 2010
  • Best Paper Award, Behavioral Operations Section, INFORMS, 2009
  • NSF CAREER Award, 2008-2013
  • Wickham Skinner Early Career Research Accomplishments Award, Production and Operations Management Society, 2008
  • Schwabacher Fellowship, Haas School of Business, UC Berkeley, 2008-2009
  • Meritorious Service Award, Manufacturing and Service Operations Management, 2007
  • Junior Faculty Paper Competition, INFORMS, Honorable Mention, 2006
  • George E. Dantzig Dissertation Award, INFORMS, Honorable Mention, 2004

In the News


Latest Research

Fei Gao and Xuanming Su (2018), Omnichannel Service Operations with Online and Offline Self-Order Technologies, Management Science, 64(8): 3595-3608.
All Research

In the News

Building Business Value by Optimizing Digital Experience Using a Platform-as-a-service Approach

Platform vendors are increasingly offering resources to enhance the digital experience (DX) for users, resulting in a greater ability of businesses and other organizations to enhance productivity and profitability, roll out new products and services faster across more markets as well as develop longer-lasting relationships with employees, customers and other stakeholders. Read More

Knowledge at Wharton - 1/18/2019
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Wharton Magazine

Amazon Versus Walmart: Omnichannel Showdown

As the e-commerce and retail companies expand their empires and continue on their collision course, which giant will prevail?

Wharton Magazine - 10/17/2017