Maurice Schweitzer, Erica Boothby, Gus Cooney (2023), Embracing Complexity: A Review of Negotiation Research, Annual Review of Psychology, 74: 12.1-12.34 ().
Abstract: We negotiate daily with employers, coworkers, merchants, friends, romantic partners, children, and more. The outcomes of these negotiations affect the prices we pay, the salaries we earn, where our next vacation will be, and whether our children will finish their vegetables. In a review of the literature, we identify emerging trends in negotiation scholarship that embrace complexity, such as research that finds moderators of effects that were initially described as monolithic, examines the nuances of social interaction, and approaches negotiation as it occurs in the real world.
All told the negotiation literature has produced many important and practical insights, and the existing research highlights negotiation as an exciting context for examining human behavior, characterized by features such as strong emotions, an intriguing blend of cooperation and competition, the presence of fundamental issues such as power and group identity, and outcomes that deeply affect the trajectory of people’s personal and professional lives. Finally, of particular interest is the potential crosstalk between negotiation research and emerging research on conversation, which is something that I am actively pursuing.
Erica Boothby (2018), The liking gap in conversations: do people like us more than we think?, Psychological Science.
Abstract: Having conversations with new people is an important and rewarding part of social life. Yet conversations can also be intimidating and anxiety provoking, and this makes people wonder and worry about what their conversation partners really think of them. Are people accurate in their estimates? We found that following interactions, people systematically underestimated how much their conversation partners liked them and enjoyed their company, an illusion we call the liking gap. We observed the liking gap as strangers got acquainted in the laboratory, as first-year college students got to know their dorm mates, and as formerly unacquainted members of the general public got to know each other during a personal development workshop. The liking gap persisted in conversations of varying lengths and even lasted for several months, as college dorm mates developed new relationships. Our studies suggest that after people have conversations, they are liked more than they know.
