Hummy Song

Past Courses

• OIDD101 - INTRODUCTION TO OIDD

  OIDD 101 explores a variety of common quantitative modeling problems that arise frequently in business settings, and discusses how they can be formally modeled and solved with a combination of business insight and computer-based tools. The key topics covered include capacity management, service operations, inventory control, structured decision making, constrained optimization and simulation. This course teaches how to model complex business situations and how to master tools to improve business performance. The goal is to provide a set of foundational skills useful for future coursework atWharton as well as providing an overview of problems and techniques that characterize disciplines that comprise Operations and Information Management.

• OIDD615 - OPERATIONS STRATEGY

  Operations strategy is about organizing people and resources to gain a competitive advantage in the delivery of products (both goods and services) to customers. This course approaches this challenge primarily from two perspectives: 1) how should a firm design their products so that they can be profitably offered; 2) how can a firm best organize and acquire resources to deliver its portfolio of products to customers. To be able to make intelligent decisions regarding these high-level choices, this course also provides a foundation of analytical methods. These methods give students a conceptual framekwork for understanding the linkage between how a firm manages its supply and how well that supply matches the firm's resulting demand. Specific course topics include designing service systems, managing inventory and product variety, capacity planning, approaches to sourcing and supplier management, constructing global supply chains, managing sustainability initiatives, and revenue management. This course emphasizes both quantitative tools and qualitative frameworks. Neither is more important than the other.

• “Goes Above and Beyond the Call of Duty” MBA Core Curriculum Teaching Award, 2018
• Winner, M&SOM Service Management SIG Best Paper Award, 2018
• Winner, INFORMS Health Applications Society Best Student Paper Competition, 2015
• Finalist, MSOM Student Paper Competition, 2015
• Honorable Mention, INFORMS Behavioral Operations Management Section Best Working Paper Award, 2015
• Finalist, POMS College of Healthcare Operations Management Best Paper Competition, 2015
• Runner-Up, AOM Annual Meeting Health Care Management Division Best Paper Award, 2015
• Joan P. Curhan Citizenship Award, 2015
• Best Abstract Award, AcademyHealth Organizational Behavior and Management Division, 2014
• Harvard University Derek Bok Center Certificate of Distinction in Teaching, 2014
• Harvard University Derek Bok Center Certificate of Distinction in Teaching, 2013
• Harvard University Derek Bok Center Certificate of Distinction in Teaching, 2010
• Thomas T. Hoopes Prize for outstanding undergraduate honors thesis, 2008

• Longer Home Health Visits Tied to Lower Hospital Rates, Home Health Care News - 05/14/2018
• Shorter ER Wait Times Through Smarter Queues, Wharton Magazine - 04/24/2017
• Getting Out of Line: How to Shorten ER Wait Times, Knowledge @ Wharton - 12/20/2016